Privacy policy

Last updated: May 24, 2026

Aurelvox operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you with a curated shopping experience. Aurelvox is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By using or accessing any of the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. We do not consider anonymous or de-identified data to be personal information.

Depending on how you interact with our Services, we may collect the following categories of personal information:

  • Contact details such as name, billing address, shipping address, email address, and phone number
  • Payment information such as credit/debit card details and transaction data
  • Account details such as username, password, and preferences
  • Order information such as items viewed, added to cart, purchased, returned, or exchanged
  • Communications you send to us, including customer support inquiries
  • Device and usage data such as IP address, browser type, and browsing behavior

How We Collect Personal Information

We may collect personal information from the following sources:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through cookies and similar technologies when you use our website
  • From service providers who assist in payment processing, analytics, and order fulfillment
  • From partners and third parties where permitted by law

How We Use Your Information

We use personal information to:

  • Provide, operate, and improve our Services
  • Process payments and fulfill orders
  • Arrange shipping and handle returns or exchanges
  • Provide customer support and respond to inquiries
  • Send order updates and service-related messages
  • Improve user experience and personalize product recommendations
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

Sharing of Personal Information

We may share your personal information with:

  • Shopify and other service providers that support our business operations (such as payment processors, logistics providers, and customer support tools)
  • Marketing and advertising partners to help deliver relevant promotions
  • Other third parties when you request or authorize us to do so
  • Legal authorities when required by law or to protect our rights

Shopify

Our store is hosted on Shopify, which processes your personal information to help provide and improve the Services. Your data may be stored and processed through Shopify systems and infrastructure. Shopify may also use your data in accordance with their own privacy practices.

To learn more, please visit Shopify’s privacy information: https://privacy.shopify.com/en

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain website functionality
  • Analyze traffic and usage patterns
  • Improve performance and user experience
  • Support marketing and advertising activities

You may disable cookies through your browser settings, but some features of the Services may not function properly.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing the data we hold about you
  • Requesting correction or deletion of your data
  • Objecting to certain processing activities
  • Requesting data portability
  • Opting out of marketing communications

To exercise your rights, please contact us using the details below.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, and reporting obligations.

Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Children’s Privacy

Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

Contact Information

Legal Representative: Yasmine Parker
Email: kemumayasmine@outlook.com
Phone: +1 843-829-7190
Business Address: 2318 Duckett St, Conway, South Carolina 29526, United States